Be Real. Be Open.

My journey is guided by

PURPOSE, HONESTY, and COMMITMENT.

My Sandbox

Apple - Specialist

Work Experience

October 2023 - February 2024 (5 Months)

Highpoint, Maribyrnong, Melbourne, VIC

Responsibilities:

• Provided exceptional customer service, ensuring memorable interactions with a positive attitude.

• Met and exceeded set goals established by team leads, adapting seamlessly to business protocols.

• Demonstrated unparalleled knowledge of Apple's product range, achieving commendable ratings in product expertise.

• Maintained professionalism and upheld Apple's brand standards at all times, acting as a brand ambassador.

Achievements:

• Received consistently positive feedback for exemplary service, contributing to high customer satisfaction ratings individually and storewide.

• Exceeded tech-practices targets consistently, showcasing strong salesmanship skills and product knowledge.

Kids Unlimited - Coding Tutor

October 2022 - Present

Melbourne, VIC

In my role as a Coding Tutor at Kids Unlimited, I had the opportunity to travel across Melbourne to various high schools such as Southern Cross Grammar, Mentone Grammar, Altona Primary, and Keilor Primary. My main responsibility was to conduct after-school coding lessons for groups of 10-20 students in each class.

Key Responsibilities:

• Developed engaging lesson content and delivered it in a clear and understandable manner, using visuals and storytelling to simplify complex coding concepts for students.

• Actively engaged with students, creating an interactive learning environment that encouraged exploration and creativity.

• Listened attentively to students' questions and provided personalized guidance to ensure their understanding and progress in coding.

• Maintained open communication with parents, promptly addressing any questions or concerns they had about their child's participation and progress in the coding program.

Through these responsibilities, I played a crucial role in fostering students' interest and proficiency in coding, contributing to their educational growth and future success in the technology field.

As a Shift Manager at ConceptAte, overseeing five franchise brands including Pattysmiths, Alabama Wings, Dante Hot Chicken, Supreme Leader KFC, and Plant Patty, I led both Back of House (BOH) and Front of House (FOH) operations.

My responsibilities included maintaining high food quality standards, ensuring optimal stock levels, managing cash registers, and prioritizing customer satisfaction. Through effective leadership and attention to detail, I played a key role in driving operational excellence and enhancing overall performance across multiple hospitality brands.

ConceptAte Restaurants - Shift Manager

Melbourne, VIC

January 2022 - Present

Pattysmiths | Alabama Wings | Dante Hot Chicken | Supreme Leader Chicken | Plant Patty

Huddled (Grouptag) - Full Stack Developer Intern

April 2023 - June 2023 (3 Months)

Melbourne, VIC

During my internship at Huddled (GroupTag), I was crucial in the app's redevelopment, transitioning from Flutter to JavaScript React Native. In three months, I mastered Flutter, improved code quality, and developed front-end tools like login features for seamless integration.

Responsibilities:

• Collaborated on refactoring the app from Flutter to JavaScript React Native.

• Enhanced code quality and developed front-end tools such as login features.

• Actively contributed to team discussions and adapted to new technologies swiftly.

At HackMelbourne, I contributed to the website team's front-end development efforts, focusing on building React elements for the organization's site. This role provided an invaluable opportunity for me to learn React and explore the creation of 3D-modeled front-end elements using Three.js.

Frontend Developer

Logistics Officer

HackMelbourne

January 2023 - September 2023

December 2021 - December 2022

In my role as Logistics Officer at HackMelbourne, I ensured the seamless execution of hackathons by overseeing event logistics and coordinating with various teams. Responsibilities included the development of innovative judging criteria and hackathon structures for MelbourneHack and Hackiethon in 2022., organizing hackathon programs, and facilitating clear communication between sponsorship team and the website team for live updates.

Algorithmics - Python Tutor

October 2021 - October 2023

Sri Lanka/Melbourne (Remote)

I've been responsible for developing and maintaining Python tutorials for 20 students in Sri Lanka, with a remarkable student retention rate of 90%. I've volunteered my time to tutor kids in rural areas across Sri Lanka, where access to coding and computer science resources is limited. This role serves as a means of giving back to my homeland, contributing to the education sector and empowering young minds in Sri Lanka with valuable skills and knowledge.

• Proficient in delivering engaging presentations to students, facilitating effective learning experiences.

• Strong communication skills utilized for mentoring students and providing clear answers to their questions.

• Demonstrated patience and active listening abilities to ensure students feel heard and valued during tutoring sessions.

• Collaborated with the Security team, focusing on internal macOS compliance and threat reporting.

• Utilized tools such as PowerBI and Jamf for data analysis and management of macOS devices.

• Conducted hands-on troubleshooting to ensure macOS devices were up to date with the latest firmware, enhancing overall security measures.

Virtusa - Information Technology Intern

Colombo, Sri Lanka

October 2019 - March 2020 (6 Months)